shipping location and order processing times

All orders from Australia and New Zealand will be coming from our warehouse located in Melbourne, Australia.

After placing an order, allow 1-3 business days for it to be processed and shipped from our distribution centre. Please note that our offices and distribution centres are closed weekends & statutory holidays. 

FREE TRACKED SHIPPING is available for orders $150+ within Australia and New Zealand

shipments within Australia

Shipments within Australia are sent via our courier provider Australia Post. Delivery Target is 1 to 10 business days depending on location.

shipments to New Zealand

Shipments to New Zealand are sent via AU Post (Standard "Tracked" International Shipment ). Current Delivery Target is 10 - 15 business days depending on location

tracking information

You will receive a track and trace confirmation once your order has been dispatched from our warehouse. If you did not receive this, please get in via our contact form